Product Line | Product | Family Description | Model | Hardware Warranty Duration | Tech Support Duration under Warranty | Restricted sw Downloads available under Warranty Duration |
Barcode | Barcode Supplies | Labels, tags, receipt, wristbands, and ribbon | N/A | 12 months*** | N/A | N/A |
| | | ZXP Series 1 | | | |
| | | ZXP Series 3 | 24 months, including printhead | N/A | N/A |
| | | ZXP Series 7 | | | |
Card | Printers | Direct-to-Card Card Printers, ZXP Series | | | | |
| | | ZC100 ZC150 ZC300 ZC350 | | | |
| | | | | |
| | | | N/A | N/A |
| | | 24 months, including printhead | | |
Card | Printers | Direct-to-Card Card Printers, ZC Series | | | |
| | | ZXP Series 8 | 24 months + lifetime warranty on printhead | | |
| | | ZXP Series 9 | N/A | N/A |
Card | Printers | Retransfer Card Printers | | | |
| Aftermarket Printheads | | N/A | | N/A | N/A |
Card | Direct-to-Card Card Printer PrintheadsDirect-to-Card Card Printer | 12 months |
| Aftermarket Printheads | | N/A | | N/A | N/A |
Card | Retransfer Card Printer Printheads | Lifetime warranty |
| | Color Ribbons Monochrome Ribbons | | | | |
Card | Supplies | N/A | 24 months | N/A | N/A |
| | Cards, Laminates, Cleaning Supplies | | | | |
| | N/A | | N/A | N/A |
Card | Supplies | | 12 months | | |
| | ZD120, ZP888, ZD220, ZD230, ZD888, ZD420, ZD620, ZD410, ZD500, ZD500R, | ZD120, ZP888, ZD220, ZD230, ZD888, ZD420, ZD620, ZD410, | 24 Months Printer | | |
Desktop | Desktop Printer | ZD510, Desktop Printers purchased after June 28, 2020 | ZD500, ZD500R, ZD510 | 6 months Printhead**** | 3 Months | N/A |
| | | All printers used in Linerless applications | | | |
Desktop | Linerless Printer Media | All Printers used in Linerless applications. See note for Application Exceptions | Various**** | N/A | N/A |
| | | | | | |
Mobile | Mobile Printers | ZQ310 Mobile Direct Thermal Linerless Printer | ZQ310 | Standard**** | N/A | N/A |
| | | | | | |
Mobile | Mobile Printers | ZQ320 Mobile Direct Thermal Linerless Printer | ZQ320 | Standard**** | N/A | N/A |
| | | | 24 Months Printer | | |
Mobile | Mobile Printers | ZQ511, ZQ521 Mobile Printer | ZQ511, ZQ521, ZQ511R, ZQ521R | 6 months Printhead**** | 3 Months | N/A |
Printer products | Printheads | All Printheads excluding ZXP Series 8 and ZXP Series 9 Printheads and excluding | N/A | 6 months | N/A | N/A |
Direct to Card Printheads. |
| | Service tools and service and maintenance parts to be used in conjunction with repair of Printer product. Includes Main Logic Boards, Motors, Internal Power Supplies. Excludes Printheads and Aftermarket Kits | | | | |
| | Note: Chargers/ Power Supplies/ Cradles are not classified as spare parts and are | | | | |
Printer products | Spare Parts Kits | therefore covered by the 1 year warranty | N/A | 3 months | 3 Months | N/A |
| | | | | | |
| | User replaceable parts, including Upgrade Kits, Platen rollers, ZebraNets etc.… | | | | |
| | Notes: | | | | |
| | Upgrade kits purchased with printer will be covered for the duration of the printer warranty | | | | |
Printer products | Aftermarket Kits | Chargers/Power Supplies/Cradles are not classified as aftermarkets and are therefore covered by the 1 year warranty | N/A | 1 month | 3 Months | N/A |
| | For bundled products, the warranty is carried by each finished item/component of the bundle | | Various* | | |
Printer products | Bundles | N/A | 3 months | N/A |
Dart UWB | DartTag | Dart Asset Tag | UWT-1101 | 3 months | 3 months | N/A |
Dart UWB | DartTag | Dart Badge Tag | UWT-1200 | 3 months | 3 months | N/A |
Dart UWB | DartTag | UWB Potted Tag | UWT-1300 | 3 months | 3 months | N/A |
Dart UWB | DartTag | UWB Round Potted Tag | UWT-1301 | 3 months | 3 months | N/A |
Dart UWB | Demo Kit | Dart UWB RTLS Demo Kit | DEMO-UWB | 3 months | 3 months | 3 months |
Dart UWB | Dart UWB Accessories | Includes Mounts, Antenna, Power Supplies, Power Cords, Cable Assemblies, etc... | N/A | 3 months | N/A | N/A |
WhereNet | WhereTag | WhereTag III | TFF-1015 | 3 months | 3 months | N/A |
| | | | | | |
WhereNet | WhereTag | WhereTag IV | TFF-2005 | 3 months | 3 months | N/A |
WhereNet | WhereTag | WhereTag IV ST | TFF-2015 | 3 months | 3 months | N/A |
WhereNet | WhereTag | WhereCall V | TFF-2235 | 3 months | 3 months | N/A |
WhereNet | WhereTag | WhereTag IV BT | TFF-2245 | 3 months | 3 months | N/A |
WhereNet | WhereTag | WhereTag IV GT | TFF-3110 | 3 months | 3 months | N/A |
WhereNet | Demo Kit | Zebra ISO 24730 RTLS Demo Kit | DEMO-24730 | 3 months | 3 months | 3 months |
WhereNet | WhereTag Accessories | Includes Mounts, Replacement Batteries**, Cable Assemblies, etc... | N/A | 3 months | N/A | N/A |
| | | | | | |
WhereNet | WhereLAN Accessories | Includes Mounts, Antenna, Power Supplies, Power Cords, Cable Assemblies, etc…. | N/A | 3 months | N/A | N/A |
WhereNet | WherePort Accessories | Includes Mounts, Power Supplies, Power Cords, Cable Assemblies, etc... | N/A | 3 months | N/A | N/A |
WhereNet | WhereWand Accessories | Includes Adapter Kits, Power Cords, Cable Assemblies, etc... | N/A | 3 months | N/A | N/A |
Location Solutions | Mpact | MPact Demo Kit (with 5 Beacons) | MPACT-DEMO-KIT-5 | 3 months | 3 Months | 3 Months |
Location Solutions | Mpact | Bluetooth Smart Beacons for Micro-Locationing with 2x AA Batteries (Pack of 25) | MPACT-MB2000-25-WR | 3 months | 3 Months | 3 Months |
Location Solutions | Mpact | Bluetooth Smart Beacons for Micro-Locationing with USB (Pack of 5) | MPACT-MB3000-05-WR | 3 months | 3 Months | 3 Months |
Location Solutions | Mpact | MPact Universal Beacon (Pack of 25) | MPACT-T1B10-250-WR | 3 months | 3 Months | 3 Months |
Location Solutions | Mpact | MPact Tie-wrap Beacon (Pack of 25) | MPACT-T1B20-250-WR | 3 months | 3 Months | 3 Months |
Location Solutions | Mpact | Bluetooth Smart Beacons for Micro-Locationing for Outdoor Applications | MPACT-MB400X-01-WR | 3 months | 3 Months | 3 Months |
Location Solutions | MPact Accessories | Includes Mounts, Adapter Kits, Cable Assemblies, etc. | N/A | 3 months | N/A | N/A |
Data Capture Solutions | ADC | General Purpose Handheld Laser | CS1504 | 3 months | 3 Years | 3 Years |
Data Capture Solutions | ADC | General Purpose Handheld Laser | LS1203 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | General Purpose Handheld Laser | LS2208 | 5 Years | 5 Years | 5 Years |
Data Capture Solutions | ADC | General Purpose Handheld Laser | LS4208 | 5 Years | 5 Years | 5 Years |
Data Capture Solutions | ADC | General Purpose Handheld Laser | LS4278 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | General Purpose Handheld Laser | CS30x0 | 12 months | 12 months | 12 months |
Data Capture Solutions | ADC | General Purpose Handheld 2D Imager | DS2208 | 5 years | 5 Years | 5 years |
Data Capture Solutions | ADC | General Purpose Handheld 2D Imager | DS2278 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | General Purpose Handheld 2D Imager | DS4208 | 5 Years | 5 Years | 5 Years |
Data Capture Solutions | ADC | General Purpose Handheld 2D Imager | DS4308 | 5 Years | 5 Years | 5 Years |
Data Capture Solutions | ADC | General Purpose Handheld 2D Imager | DS67xx | 5 Years | 5 Years | 5 Years |
Data Capture Solutions | ADC | General Purpose Handheld 2D Imager | DS6878 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | General Purpose Handheld 2D Imager | DS4800 | 5 Years | 5 Years | 5 Years |
Data Capture Solutions | ADC | General Purpose Handheld 2D Imager | DS4608 | 5 Years | 5 Years | 5 Years |
Data Capture Solutions | ADC | General Purpose Handheld 2D Imager | DS8108 | 5 years | 5 Years | 5 years |
Data Capture Solutions | ADC | General Purpose Handheld 2D Imager | DS8178 | 3 years | 3 Years | 3 years |
Data Capture Solutions | ADC | General Purpose Handheld 2D Imager | CS4070 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | General Purpose Handheld Linear Imager | LI2208 | 5 Years | 5 Years | 5 Years |
Data Capture Solutions | ADC | General Purpose Handheld Linear Imager | LI4278 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | General Purpose Hands Free | DS9208 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | General Purpose Hands Free | DS457 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | General Purpose Hands Free | MS120X | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | General Purpose Hands Free | MS954 | 12 months | 12 months | 12 months |
Data Capture Solutions | ADC | General Purpose Hands Free | DS4308-P | 5 Years | 5 Years | 5 Years |
Data Capture Solutions | ADC | General Purpose Hands Free | DS9808 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | General Purpose Hands Free | DS457 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | General Purpose Hands Free Slot Scanners | DS7708 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | General Purpose Hands Free Slot Scanners | LS7808 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | Multiplane Scanners | MP6000 | 12 months | 12 months | 12 months |
Data Capture Solutions | ADC | Multiplane Scanners | MP6200 | 12 months | 12 months | 12 months |
Data Capture Solutions | ADC | Multiplane Scanners | MP6500 | 12 months | 12 months | 12 months |
Data Capture Solutions | ADC | Multiplane Scanner Accessories | MX101 | 12 months | 12 months | 12 months |
Data Capture Solutions | ADC | Multiplane Scanner Accessories | MX201 | 12 months | 12 months | 12 months |
Data Capture Solutions | ADC | Multiplane Scanner Accessories | MX202 | 12 months | 12 months | 12 months |
Data Capture Solutions | ADC | Multiplane Scanner Accessories | MP7000 | 12 months | 12 months | 12 months |
Data Capture Solutions | ADC | Multiplane Scanner Accessories | MP7001 | 12 months | 12 months | 12 months |
Data Capture Solutions | ADC | Multiplane Scanner Accessories | MP7002 | 12 months | 12 months | 12 months |
Data Capture Solutions | ADC | Rugged Scanners | LI3608 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | Rugged Scanners | LI3678 | 3 Years | 3 Years | 3 years |
Data Capture Solutions | ADC | Rugged Scanners | LS3008 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | Rugged Scanners | LS3408 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | Rugged Scanners | LS3578 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | Rugged Scanners | DS3508 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | Rugged Scanners | DS3578 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | Rugged Scanners | DS3608 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | Rugged Scanners | DS3678 | 3 years | 3 Years | 3 years |
Data Capture Solutions | ADC | Rugged Scanners | MT20x0 | 3 Years | 3 Years | 3 Years |
Data Capture Solutions | ADC | Kiosks | MK5xx | 12 months | 12 months | 12 months |
Data Capture Solutions | ADC | Kiosks | MK31xx | 12 months | 12 months | 12 months |
Data Capture Solutions | ADC | Kiosks | MK4xxx | 12 months | 12 months | 12 months |
Data Capture Solutions | ADC | Kiosks | CC5000-xx | 12 months | 12 months | 12 months |
Data Capture Solutions | ADC | Scan Engine | SE655, SE950, SE955, SE960 SE965, SE1524, SE2100 SE2707, SE3300, SE3307 SE3317, SE4500, SE4600 SE4710, SE4750, SE4757 SE6700, CCSCN1 | 15 months | 15 months | 15 months |
Data Capture Solutions | ADC | Decoder | CL4500 | 15 months | 15 months | 15 months |
Data Capture Solutions | ADC | Decoder | PL3307 | 15 months | 15 months | 15 months |
Data Capture Solutions | ADC | Decoder | PL4507 | 15 months | 15 months | 15 months |
Data Capture Solutions | ADC | Decoder | PL6707 | 15 months | 15 months | 15 months |
Data Capture Solutions | RFID Product | RFID Hand Held Readers | RFD8500 | 12 months | 12 months | 12 months |
| | | | | | |
Data Capture Solutions | RFID Product | RFID Hand Held Readers | MC3190-Z | 12 months | 12 months | 12 months |
Data Capture Solutions | RFID Product | RFID Hand Held Readers | MC9190-Z | 12 months | 12 months | 12 months |
Data Capture Solutions | RFID Product | RFID Hand Held Readers | RFD5500 | 12 months | 12 months | 12 months |
Data Capture Solutions | RFID Product | RFID Hand Held Readers | RFD2000 | 12 months | 12 months | 12 months |
Data Capture Solutions | RFID Product | Fixed Readers | FX9500 | 12 months | 12 months | 12 months |
Data Capture Solutions | RFID Product | Fixed Readers | FX7500 | 12 months | 12 months | 12 months |
Data Capture Solutions | RFID Product | Fixed Readers | FX9600 | 12 months | 12 months | 12 months |
Data Capture Solutions | Serialized Accessories | External Power Supplies | N/A | 1 month | 3 Months | N/A |
Data Capture Solutions | Serialized Accessories for Bar | Cradle/chargers | | 3 Years | 3 Years | N/A |
Code Scanner devices | N/A |
| | Batteries for: | | | | |
| | DS3578 - DS3578 SR, DS3578 HD, DS3578 ER, DS3578 DP | | | | |
| | LS3578 - LS3578 ER | | | | |
| | DS6878 - DS6878 SR, DS6878 HD, DS6878 DL, DS6878 HC, DS6878 FIPS | | | | |
| NON-SERIALIZED BATTERIES | LI4278 - LI4278 SR LS4278 - LS4278 SR CS3070 - CS3070 SR | | | | |
Data Capture Solutions | ** | CS4070 - CS4070 SR, CS4070 HC | | 1 month | 3 Months | N/A |
| | MT20X0 - MT2070, MT2090 | | | | |
| | RFID - RFD5500, MC3190-Z, MC9190-Z, RFD8500, RFD8500 | | | | |
| | | | | | |
| | | | | | |
| | | N/A | | | |
| | | L10 Windows, XR12, B10 D10, XC6 | | | |
Mobile Computers | Tablets | Rugged Tablets | 3 Years | 3 Years | 3 Years |
Mobile Computers | Tablets | Rugged Tablet Accessories (Stylus, Handles, Carry Cases, Shoulder Straps, Screen | | 90 Days | N/A | N/A |
Protectors and other soft accessories) | N/A |
Mobile Computers | Tablets | ET5X | ET5X Expansion Back | 3 Months | 3 Months | N/A |
| | Includes: | | | | |
| | Soft Goods | | | | |
| | Hand straps & lanyards Belts & shoulder straps Holsters (rigid and fabric) | | | | |
| | Protective Boots (Exoskeleton) Screen Protectors | | | | |
| | Stylus | | | | |
| | Wearables (replacement pads, straps, boots, freezer pouch and buckles) Headset replacements (windscreens, ear pads and headbands) | | | | |
Mobile Computers | Accessories | Cables | N/A | 1 month | 3 Months | N/A |
| | Non-powered mounts | | | | |
| | | Refurbished MC31XX Refurbished MC32XX Refurbished MC91XX | | | |
Zebra Certified Refurbished | Refurbished products | Zebra Certified Refurbished products | Refurbished MC92XX | 3 Months | 3 Months | 3 Months |